ABOUT AAA

Since 1983, AAA Fast Service has been providing service to Home Owners, Landlords, Realtors, Churches and Property Management Companies.

We have been here for so long, we have become known by our customers as the most trusted company for major appliance repair and service throughout Jacksonville Florida, St Johns County Florida, Orange Park Florida, St Augustine Florida.  In fact, even though we widely advertise in DEX and Yellow Book Phone Books, most of our customers come to us by personal referral from someone who used our services and had a great experience with our company.

We provide fast, same day repairs on most makes and models of household appliances.  We are licensed and insured with many years of skillful repairs...  AAA Fast Service truly stands out from other appliance service companies.  We offer the very best in friendly service.  Our standard of doing business is superior to most other Service Companies.  We strive to achieve the absolute best for our customers in both the service we provide and the time we spend with our customers.  We offer valuable discounts for Military Personnel, Police Officers, Firemen and Senior Citizens.

Don't settle for less then best, rely on the experts at AAA.  We are here to stay and we are committed to maintaining the same high quality and professional service you and your family have come to expect from us.

Our founder started our Service Related Business in 1972.  He soon discovered his favorite choice in a company name caused our advertising to land on the last page of the phone book directories at the appliance service headings.  We suffered financial burden while the name issue lasted due to lack of service calls in our beginning years... phone book shoppers usually do not waste time going to the last pages of the headings. Our founder reluctantly did all that the State required to change our name to an Appliance Service name which was more advertising friendly.

Our name also creates simpler invoices, phone numbers, various company documents which are more user-friendly and faster to mentally digest and also provides less verbiage in order to make it fit on that little 5x7 invoice.

What to Expect during the service request phone call...
One of our friendly dispatchers will ask for the following information.  Contact Name, complete job-site address, main intersection, phone numbers to call, Appliance type, brand, appliance issue, and if before 12pm or after 12pm is preferred by our customer.

What to Expect before we arrive...
We call the job-site contact person before arrival to verify the appointment and to get last minute instructions if required.  If we believe we may be late, we attempt to call the contact person to notify the contact person of the circumstances of our tardiness.

What to Expect during a service visit...
Our technicians will evaluate the appliance and make service recommendations based on the current circumstances and condition of the appliance.  Some times (if deemed needed) our technicians will also include in the quoted price "preventive maintenance measures" which may include additional parts and labor that are not broken at the time of visit but may be considered by our technician as a part which may cause the client additional repair cost within a short period of time if not replaced.  The additional parts and labor for a proper repair would  make our cost estimate seem high but in actuality our estimate and final cost of repair would be less in both actual cost, consumers time, and stress.  Our older technicians have a minimum of 15 years experience.  We carry Consumer Protection and Liability Insurance in the amount of Two Million Dollars.  We guarantee our parts up to two years and our labor for 1 year.

We know our competition...after 30 years of doing business.

We know there are companies and individuals which are quoting smaller prices.  We are skeptics and we believe "you will get what you pay for".  Each service company quotes a price which is dependent upon their overhead, business structure and method of doing business.  We thought it prudent to list a few companies and circumstances where we would not be able to compete.  :)

We can not compete with quoted prices you receive over the phone.  Some appliance service companies will quote a low price over the phone and another price at the job-site.  One large corp appliance service company has been doing this quite frequently... they will also request consumer credit card information and will charge your card at time of service request.  They are quoting 129.00 to repair the broken appliance, however, after arrival at job-site, the price turns out to be 129.00 + parts + labor + tax.  If you miss your appointment, you are charged 129.00 for the appointment.  We can not mention any names, however, the first letter of their company name begins with S.  

AAA Fast Service can not send our technician to your job-site, supply new parts, provide the labor required, and pay the sales taxes to fix your broken appliance for 129.00.  It can not be done by us or the LARGE COMPANY with the name that begins with S.

1. We do not compete with service companies which perform the minimum amount of work to get you by for a few days or weeks and charge you 145 bucks until the appliance breaks down again and they come back to charge you another 150 bucks and another....

2. We do not compete with the company which sells and service appliances, they will employ delivery personnel, warehouse maintenance personnel as well as repair personnel.  They move appliances every day of the week.  They bang them up, fix them up and deliver them to your home.  When they send out a service rep to perform the service repair, it may be the delivery guy, the warehouse guy or the fix-it guy.  Companies that sell appliances will subsidize the service department from the sales division as needed.  They are in the fix-it business as a secondary business, not primary.  We do not compete with this type of service company.

3. We do not compete with your local Utility Company as " Nicor" or "JEA" or any other Public Service Company which are subsidized by public taxes.

4. We do not compete with the Handy-Man.

5. We do not compete with the brother-in-laws, relatives, neighbors or friends.

6. We do not compete with the house painter.

Conclusion: If your only focus is cost...you would be best served by calling one of the 1-2-3-4-5-6 companies or individuals above.

Our focus is "GREAT SERVICE".  We provide fast service, fast parts and fast return trips if required.

 

 

 

 Site content is copyrighted©, AAA Fast Service.  ALL RIGHTS RESERVED.

 Site content is copyrighted ©, AAA Fast Service.  ALL RIGHTS RESERVED.  |  Design & Concepts: Hosteasy.com

Public Interest Stories